Terms of service

Seller:
Ground Nation
info@groundnation.eu
Schuttersteeg 12
4156 AE, Rumpt, Netherlands 
IBAN: NL90 RABO 0353 3662 34
COC: 77823869
VAT: NL003245012B16

Consumer:
The natural person who does not act in the pursuit of occupation or business and enters into an agreement (remotely) with the seller. The consumer may be a user of the web platform or (ii) the buyer of a product, depending on the case and the applicable conditions (i).

Trader:
A natural person or legal person who acts within his professional, business or crafts activity. Distance Agreement:
An agreement whereby, under a system organised by the seller for distance selling of products and/or services, until the conclusion of the contract, only one or more remote communication techniques are used.

Remote communication technology:
Means that can be used to agree, without the consumer or trader and seller having simultaneously met in the same room.

Right of withdrawal:
The possibility for consumers to withdraw from the distance agreement within a certain period.

Durable data carrier:
Any means enabling the consumer or trader to obtain information personally addressed to him ina way that allows future consultation and unaltered reproduction of the stored information.

Article 1. Applicability
All trade relations between the consumer or trader on the one hand and the seller, on the other hand, shall take place under these terms and conditions unless there is a different written legally valid agreement. These terms and conditions prevail at all times and exclude any general terms and conditions of the counterparty, even if they provide that they take precedence over these terms and conditions.

Before the agreement is concluded remotely, the text of these terms and conditions shall be made available to the consumer or trader on the website. If desired, before the distance agreement is concluded, the consumer or the consumer will be able to request that the terms and conditions be sent to him/her free of charge as soon as possible.

If the distance agreement is concluded electronically, the text of these conditions may also be made available to the consumer or trader by electronic means before the agreement is concluded such a way that it can be easily stored by the consumer or trader on a durable data carrier. If this reason is not possible, the distance before the agreement is concluded will indicate which of the
general conditions should be communicated by electronic means and that they will be transmitted at the request of the consumer or trader or otherwise free of charge.
All rights and claims, as negotiated in these terms and conditions and any further agreements for the benefit of the seller, shall also be negotiated in the case of intermediaries and other third parties engaged by the seller. The failure of one or more clauses of these terms and conditions shall not affect the validity of any other clause.

Article 2. Offers/agreements - cancellation
All offers of the seller are non-binding and the seller expressly reserves the right to change the prices, in particular, that is necessary under(legal) requirements.
The agreement is only made after written confirmation by the seller and within ten (10) working days of receipt of the order. If the consumer or trader has accepted the offer by electronic means, the government shall immediately confirm by electronic means receipt of the acceptance of the offer.

If the agreement is concluded electronically, the seller will take appropriate technical and organisational measures to ensure the electronic transfer of data and ensure a secure web environment. If the consumer or trader can pay electronically, the seller will comply with appropriate security measures.


Article 3. Right of withdrawal by distance agreement
In the case of distance selling, the consumer has the right to revoke the contract within fourteen (14) calendar days without giving reasons. This period shall take into view on the calendar day after receipt of the product or on behalf of the consumer. During this period, the consumer will handle the product and packaging carefully. He will only extract or use the product to such an extent necessary to assess whether he wishes to keep the product. To exercise the right of withdrawal, the consumer must inform the seller by e-mail (info@groundnation.eu) of his decision to revoke the contract. If he exercises his right of withdrawal, he will return the product to the seller with all accessories supplied and in its original condition and packaging, as per reasonable and clear instructions provided by the seller. If the consumer exercises his right of withdrawal, the maximum cost of return will be borne.

Returning Address:

GroundNation
Schuttersteeg 12
4156 AE, Rumpt
The Netherlands

The amounts paid by the consumer will be reimbursed to the consumer as soon as possible but within thirty (30) calendar days.

Article 4. Prices and payments
The prices listed for the products and services offered are in Euro, including VAT and excluding operating and shipping costs, any taxes or other charges, unless otherwise stated or agreed in writing.

In the case of back-row in payment, the seller is entitled to suspend or terminate (the implementation of) the relevant agreement and related agreements.
If the prices for the products and services offered increases in the period between the order and its implementation, the consumer or trader is entitled to cancel the order or to terminate the contract within ten (10) days of the seller's announcement of the price increase.

Article 5. Delivery & Shipping

We ship from The Netherlands.Please check the estimated shipping delivery times below:

- Netherlands 3-5 business days
- Europe: 5-10 business days
- World: 10-20 business days

Your order will be sent out on average within 3 days of ordering. International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees. The delivery times specified at the product information by the seller are only indicative. Not meeting the delivery window does not entitle you to compensation or give you the right to cancel the order or to terminate the contract unless the delivery window has been exceeded to such extent that it cannot reasonably be expected that the agreement can be maintained and provided for in Article 3 subject to the right of withdrawal. The supply of the Products shall be carried out at the place indicated by the consumer.

Article 6. Retention
Ownership of delivered products shall not be transferred until the consumer or trader all obligations, as per this contract, have been fulfilled. The risk of the products transfers to the consumer or trader at delivery.
Article 8. Intellectual and industrial property rights
The consumer or trader is required to respect all intellectual and industrial property rights which remain on the products supplied by the seller in full and unconditionally.

The seller does not or trader do not infringe any (unwritten) intellectual and/or industrial property law of third parties.

Article 7. Orders/communications
In the case of misunderstandings, delays or not properly having delivered the order or the communication as a result of the use of the Internet or any other means of communication in traffic between the consumer or trader on one hand and the seller on the other hand or between the seller and third parties, insofar as the relationship between the consumer or trader on one hand and the seller, on the other hand, the seller is not liable.

Article 8. Processing personal data
The personal data collected by the seller will only be used by the seller for the purposes that the salesperson considers reasonably necessary or useful for the provision of its services and its responsible business operations within the broadest sense of the word. This includes the execution of the agreement, the implementation of analyses of the use of its network, the execution of legal obligations, the prevention of fraud and the promotion of the continuity of the seller by seeking to expand turnover, client base and other activities including marketing activities. The personal data are processed by the seller by law and properly and carefully. The personal data is not stored for longer than a responsible business or is required by law. The consumer or trader is entitled to access and correct the personal data contained about him/her.

The seller will ensure that the processing of personal data will be dealt with within the context of a well-managed operation with sufficient safeguards in respect of the technical and organisational security measures.

Article 9. Force majeure
Without prejudice to the other rights to its own, in the event of force majeure, the seller shall have the right, at his own choice, to suspend the execution of the order or to terminate the contract without judicial intervention, that the consumer or trader shall inform the consumer or trader in writing.
and this without the seller being held for any compensation unless it would be unacceptable in the circumstances by standards of reasonableness and fairness.

Force majeure means any shortcoming which cannot be attributed to the seller, because it is not due to its guilt and does not come before her calculation under the law, legal act or in circulation.

Article 10. Miscellaneous
If an address is given to the seller in writing by the consumer or trader, the seller shall be entitled to send all orders to that address, unless the consumer or trader has written to the seller of another address to which orders must be sent provided that it has not yet been sent.

Where, for a short or longer period, the seller tacitly derogations from the terms and conditions may not affect its right to require direct and strict compliance with these general conditions. The consumer or trader can never assert any right because the seller has applied the general conditions correctly.

If one or more of the provisions of these terms and conditions or any other agreement may contradict the seller with any applicable legal provisions, the provision in question will be withdrawn and replaced by a new legally permissible provision to be adopted by the seller. The seller is authorized to use third parties in the execution of the order(s).

The seller is a company with the possibility of collection and sale of products which serve exclusively to protect, monitor and observe property, family members and staff with their knowledge. It is the responsibility of the consumer or trader to inform the persons concerned about this. Under no circumstances can the seller be held liable for the improper use of her products. When the products or supply of services are made, the consumer or trader expressly declares his agreement with these terms and conditions and the provisions on legislation as described hereby.

Questions about the Terms of Service should be sent to us at info@groundnation.eu.